2021 Universal Civil Aviation cabin crew interview frequently asked questions answer ideas

1、Why do you want to be a flight attendant?

Because I am cheerful, good at communicating with people, like to help others, and I also love this job very much. I hope I can serve every passenger with a smile.

2、Do you help your parents to do housework at home?

Yes. I can help my parents to do some chores at home so that they can relieve their stress.

3、What will you do if you meet unreasonable customers on the plane?

A, improve your self-control, find the reason in yourself. I believe that there are no unreasonable passengers, only inappropriate service. If you encounter unreasonable passengers A, the cabin crew should be more gentle attitude, warm and kind.

B, the guest's rude words to listen patiently, do not argue with the guests (this question is too wide, optional aspects are too many, welcome to add)

4、Have you considered the hard work of being a flight attendant? If my company accepts you, you. How are you going to be a qualified flight attendant?

Considered. Before choosing this job, I have prepared my heart, will make it a lifelong career.

5、What are the qualities needed to be a good flight attendant?

It would help if you were natural and generous. You should be enthusiastic, loving, patient, sincere in your work, and dedicated to your duties.

6、What qualities do you think a flight attendant should have?

Can be selected from the following points to organize a few answers will certainly be right, all the answers will certainly not be right, obviously with your work experience is not so good, is prepared in advance, and let the interviewer feel that he asked an idiotic question he will give you points?

The quality of courtesy, quality of thought, business and physical qualities, psychological qualities (welcome to follow the post to add)

① to have the spirit of dedication and professionalism.

② firmly establish the concept of self-discipline

③To have a good image

④ proficient mastery and use of professional service operation skills

⑤ pay attention to various service etiquette

⑥Master civilized language skills

⑦ Have a healthy body

7、Do you have many friends during your study period?

I have many friends during my study period, and I am good at communicating with people.

8、If two airlines accept you at the same time, which one will you choose?

I will choose XXX airline because it has strict management, brilliant performance and excellent staff team, I have full confidence in it. I hope all teachers will give me a chance to show myself.

9、What if I meet unreasonable passengers?

Basic manners:

A, the steward should be more gentle attitude, warm and kind;

B, the rude guest words to listen patiently, do not argue with the guests (this question is too wide, optional aspects are too much, welcome comments message)